FAQ
Everything you've asked us about the bites, your order and shipping. Still stuck? Email info@eatcaff.com.
The bites
What ingredients are in CAFF Energy Bites?
Dark Chocolate (9): dates*, cocoa butter*, cocoa powder*, cocoa paste*, green tea caffeine, vanilla extract, cocoa extract, sea salt and coffee extract. *Organic
Peanut Butter (6): peanut butter, Medjool dates, powdered peanuts, sea salt, green tea caffeine and honey.
Where does the caffeine come from?
Green tea leaves. Perfectly natural!
Is CAFF nut-free?
No. Peanut Butter bites are made with peanuts, so they're not safe for anyone with a peanut allergy. Our Dark Chocolate bites contain no nuts, but they're made in a facility that isn't nut-free.
Are CAFF bites healthy?
Of course! Each bite has only 15 calories (Dark Chocolate) or 20 (Peanut Butter) and no added sugar. Bites are also vegan, gluten-free and keto-friendly.
How long do the bites stay fresh?
Bites are good for 9 to 12 months. As long as an RXBAR!
Where are the bites made?
CAFF Bites are made, packaged and shipped in Brooklyn, NY.
What do you mean by dosing?
You can match your caffeine to your energy needs: 1 bite is the caffeine of an espresso, 2 bites a drip coffee, and 3 bites a cold brew.
General
What if I don't love them?
If you don't 100% love your CAFF Energy Bites, we'll refund your first order (up to $35) within 30 days of the order date.
Do you have any samples?
As a growing company, we can't send out samples at the moment. But we do offer a 100% happiness guarantee in case you don't love them. So give it a shot and let us know what you think!
Do you offer wholesale or retail?
You can find CAFF at Juice Press stores across the US. To carry CAFF in your store, email info@eatcaff.com.
Orders and shipping
Who are your shipping partners within the US?
We ship with USPS, UPS and FedEx.
My order arrived, but it's damaged!
We're so sorry to hear that! Email us at info@eatcaff.com and let us know what was damaged so we can sort it out right away.
Help! My package says it was delivered, but it's not here!
Don't panic! Orders are sometimes marked as delivered early or left at a front desk or mailroom. If you still haven't received your order by the end of the next business day, let us know at info@eatcaff.com.
How long will it take for my order to arrive and how do I track it?
We process most orders within 1 business day, and delivery usually takes 2 to 3 days within the US. Once your order ships, we'll email you a shipping confirmation with tracking info.
Where can CAFF be shipped to?
Right now we deliver within the United States, including Alaska, Hawaii and Puerto Rico.
How much does shipping cost?
Shipping is free on orders of $35+. Otherwise, it's $6.